Solved – Windows Live Mail error “Message could not be displayed” in Windows 10

Solved – Windows Live Mail error “Message could not be displayed” in Windows 10

Many Windows 10 users have reported that Windows Live Mail stops working after the update, and shows the error, “Message could not be displayed”.

The problem reportedly is happening because the Windows Live Mail gets corrupted, and repairing through the control the panel doesn’t seem to work.

So how to fix the Windows Live Mail not working in Windows 10 problem, here’s how.

 

Fixing Windows Live Mail Error

You will need to change 3 registry key values, to make the Windows Live Mail work again in Windows 10.

  • Open RUN, Hold down the Windows key, and press R
  • Type in regedit, and click Ok to open the Registry Editor window
  • Navigate to the following path

Computer > HKEY_CURRENT_USER > SOFTWARE > Microsoft > Windows Live Mail

  • Look for the following 3 DWORD values

RecreateFolderIndex
RecreateStreamIndex
RecreateUIDLIndex

If you don’t find these values, know how to add a DWORD (32-bit) value.

  • Double click on each value one by one to change the value data to 1, and click Ok
  • Restart Windows Live Mail

This should fix the Windows Live Mail Error “Message could not be displayed”.

 Adding a DWORD value

  • Right click anywhere on the right side blank space
  • Go to New, and click on DWORD (32-bit) value

The DWORD value has been added by the name of New Value. To change the name right click on it, and go to rename.

Still, need help?     Click to Chat

We hope this article helped you in fixing Windows Live Mail Error “Message could not be displayed” in Windows 10.

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How to restore Network Defaults in an HP Printer

How to restore Network Defaults in an HP Printer

If you know how to restore network (Wireless settings) defaults in an HP printer, you could easily fix the HP printer’s network (Wireless) connectivity issue.

A network connectivity issue or Wireless connectivity issue in other words, in any network supported HP printer occurs when you have changed the Wi-Fi password, reset the router, or changed the Internet service provider.

If you did any of the above, or you might want to join the printer on a different network (Wi-Fi), you have to first remove the current Wireless (IP) settings from the printer, and then join the Network (Wi-Fi) again.

In this HP printer support article, we will remove the IP settings, without using the USB cable, and the steps are for all the printers, with or without the menu screen.

Printers without the menu screen

Restore wireless settings in the printer without a menu screen

You could have an HP printer that does support Wi-Fi but doesn’t have an options screen or menu screen, all it has are those buttons.

To restore network defaults or in other words to remove the current Wi-Fi settings from such printers, follow these steps on the printer.

     
  1. Press the Red Cross to wake up the printer
  2. Now hold down the Red Cross and the Wi-Fi button together for 5 seconds
  3.  

You will see the Wi-Fi button LED has started blinking, this means the printer has no IP settings and is ready to join the Wireless again. This state of the printer is known as “Setup Mode”.

  To hook up the printer with the Wi-Fi from the computer, you could use HP Easy Start software available for Windows and Mac. You won’t have to use the USB cable to take the printer on Wi-Fi with this software if only the printer is in setup mode.

Printers with the menu screen

Restore wireless settings in the printer with a menu screenIf you have an HP printer with a menu screen like the above picture, follow these steps to wipe out the current Wireless settings.
     
  1. Find Setup in the menu, and tap it
  2. Go to Network Setup
  3. Look for Restore network defaults, and tap it
  4. Confirm the Action, by tapping on Yes or Continue
  5.  

Once done, you will see the Wi-Fi LED blinking, which means the HP printer is now in Setup Mode.

Still, need help?     Click to Chat

We hope this article helped you know how to restore network (wireless settings) defaults in an HP printer.

More HP Printer support articles here.

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Use Media Creation Tool to fix Windows 10 issues

Use Media Creation Tool to fix Windows 10 issues

Windows 10 media creation tool is a rescue for those facing Windows 10 issues, especially after upgrading the Windows 10 version or updating it.

Issues like printer or scanner not working, Windows updates not working, computer freezing, Windows store not working, the internet not working as it was before, and many more. Majorly these issues are because of the drivers.

The media creation tool further downloads the most recent version of Windows 10, which can be saved locally or on a USB drive which automatically makes it bootable.
The media creation tool can also be used to upgrade the Windows 10 version directly, without saving it.

Here, we will save it locally as an image file to play safe, and that image will help you in fixing the problems when you have tried everything and only if it’s not a known issue.

If you are not comfortable with the steps yourself or face any issue, you might want to go for Windows 10 support by Techoxin.

Before you start stop

Make sure you check all these points before you start.

  • No extra device should be connected through a cable to the computer, such as an external hard disk or a printer.
  • Encryption service should be off if any.
  • If it’s a laptop, it should be connected to the charging.
  • C drive should have enough space, at least 25GB to be on the safer side.
  • The computer should be connected to an unlimited internet connection, or you have at least 7 to 8GB to spare if limited.
  • You have the Administrator’s rights to the computer.
  • It’s recommended to take a backup of your important files.

Download the Media creation tool download icon

Download Windows 10 media creation tool from the official Microsoft page.

The page is always updated and downloads the most recent Windows 10 media creation tool version.

Save the Windows 10 image file ISO

Here we will see how to download and save the Windows 10 image file using the media creation tool.

  • Run the downloaded media creation tool, from the previous step
  • Allow the user account control
  • Accept the License terms
  • On the “What do you want to do” screen, select Create installation media and click Next

create installation media

  • Select ISO file, on the “Choose which media to use” screen

save ISO

  • Click Next and choose the desire destination to save the image file, and click save

Windows 10 ISO image file will now start downloading. Once it’s downloaded, go to the next step.

 Tip

If you face issues in the future again after updating Windows 10, you can use the same downloaded Windows 10 disk image(ISO file).

This way you don’t have to upgrade Windows 10 to the next version if you don’t want to as you are using the same version of disk image that your computer has.

The process is also known as Windows 10 repair installation.

Mount ISO, and Run the setup OS

To run the Windows 10 setup, we have to first mount the downloaded ISO file.

To mount it, simply double click on the downloaded ISO file.

You will now see a folder containing Windows 10 files.

  • Look for the setup or setup.exe file, and double click on it
  • Allow the user account control prompt
  • Click Next, on the “Install Windows 10” screen
  • Accept the License terms
  • Click Install, on the “Ready to install” screen

It will now start installing Windows 10.
This process checks corrupt OS files and replaces them if there is no update for the file.

Once the computer gets back to the Login screen, you are good to go.

 Info

On the Ready to install screen, it will by default Keep the personal files and apps, so you will not lose anything during the process. 

Should you want, you can click on “Change what to keep” and uncheck the option to keep personal files or apps to remove your data or apps.

Still, need help?     Click to Chat

We hope Media creation helped you in fixing the issue with your computer.

If not, get connected with a Windows 10 expert from Techoxin for Windows 10 support.

All Support articles by Techoxin.

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How to reset Windows Update Engine manually and using a script

How to reset Windows Update Engine manually and using a script

Issues such as Windows is stuck on the update, or Windows update failing, or Windows update showing an error could be fixed by the Windows update engine reset.

In case you looking for expert’s help go for Windows 10 support by Techoxin.

It is recommended to keep the Windows updates on to patch up the computer, fix bugs, and resolve common problems automatically.

But Windows update won’t work smoothly every time. If you facing issues with Windows updates, resetting the Windows update engine fixes the problem most of the time.

Here’s how to reset the Windows update engine manually and using a script

1. Reset manually

Resetting the Windows update manually requires you to be aware of the Command Prompt, if you are not comfortable with CMD, you should choose the script to reset the Windows update.

First, we will reset the Windows update agent, if that doesn’t work for you proceed to reset Windows update components.

For both of the resets, Windows update agent, and Windows update components, you will need to open the command prompt as administrator.

Reset Windows update agent

net stop wuauserv

rd /s /q %systemroot%\SoftwareDistribution

net start wuauserv

Go to Windows Update, and check if it works.

Reset Windows update components 

net stop bits

net stop wuauserv

net stop cryptsvc

Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.bak

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

cd /d %windir%\system32

regsvr32.exe atl.dll & regsvr32.exe urlmon.dll & regsvr32.exe mshtml.dll & regsvr32.exe shdocvw.dll & regsvr32.exe browseui.dll & regsvr32.exe jscript.dll & regsvr32.exe vbscript.dll & regsvr32.exe scrrun.dll & regsvr32.exe msxml.dll & regsvr32.exe msxml3.dll & regsvr32.exe msxml6.dll & regsvr32.exe actxprxy.dll & regsvr32.exe softpub.dll & regsvr32.exe wintrust.dll & regsvr32.exe dssenh.dll & regsvr32.exe rsaenh.dll & regsvr32.exe gpkcsp.dll & regsvr32.exe sccbase.dll & regsvr32.exe slbcsp.dll & regsvr32.exe cryptdlg.dll & regsvr32.exe oleaut32.dll & regsvr32.exe ole32.dll & regsvr32.exe shell32.dll & regsvr32.exe initpki.dll & regsvr32.exe wuapi.dll & regsvr32.exe wuaueng.dll & regsvr32.exe wuaueng1.dll & regsvr32.exe wucltui.dll & regsvr32.exe wups.dll & regsvr32.exe wups2.dll & regsvr32.exe wuweb.dll & regsvr32.exe qmgr.dll & regsvr32.exe qmgrprxy.dll & regsvr32.exe wucltux.dll & regsvr32.exe muweb.dll & regsvr32.exe wuwebv.dll

netsh winsock reset

net start bits

net start wuauserv

net start cryptsvc

Check if that works for you. 

If you see any error while executing the above commands such as file not found, or if the manual method doesn’t work, go to the script method.

2. Reset using a script

The reset script automates the resetting process. Saves time, and also eliminates human errors.

  • Download the Windows update reset script from here, and extract the zip file
  • Open the extracted folder, look for ResetWUEng.cmd file, and right click to run it as administrator
  • Click Yes on the User account control prompt, and a blue cmd pops up
  • Type in Y (don’t press enter), type in number 2, and press enter

Once done you will see the message of completion.

Windows update agent reset script

This will reset the Windows update engine.

If your PC doesn’t have major issues, this will fix the problems with the Windows update.

 About the script
A script contains one single or a series of commands in plain text, generally written in notepad that is executed by the command line. 

If you want to see what commands it has, you can right click on it and open it with notepad or click on edit.

If this doesn’t fix the problem for you, use Windows 10 media creation tool to fix problems with the OS.

 For Windows 10 users
Check more ways of troubleshooting Windows update issues.

You can also go with Windows 10 repair installation or Windows 10 latest version manual upgrade to fix issues with Windows 10 updates.

Still, need help?     Click to Chat

We hope this article helped you in fixing Windows 10 update issue.

If not, get connected with a Windows 10 expert from Techoxin for Windows 10 support.

All Support articles by Techoxin.

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How to Upgrade Your Mac to macOS Big Sur

How to Upgrade Your Mac to macOS Big Sur

Big Sur is the current and the 17th macOS by Apple after Catalina, released on November 12, 2020. If you want to upgrade to macOS Big Sur follow the steps from the article.

It is always recommended to upgrade Mac to the most recent macOS for better security, performance, and features.

Information
If your Mac is running El Capitan v10.11.5 or later, and the software update is set to download when available, macOS Big Sur will download in the background, and you will see the notification to proceed with the installation.
In case, macOS Big Sur got downloaded and you don’t want to install it now, you can find macOS Big Sur in the Applications folder to install when you are ready.

If your Mac doesn’t meet the above requirements to download Big Sur automatically, proceed with the following steps to upgrade your Mac to macOS Big Sur manually.

1. System requirement to upgrade macOS Big Sur

Let’s check whether or not your Mac meets the installation requirement for Big Sur.

Big Sur is available for the following computers

  • MacBook introduced in 2015 or later
  • MacBook Air introduced in 2013 or later
  • MacBook Pro introduced in late 2013 or later
  • Mac mini introduced in 2014 or later
  • iMac introduced in 2014 or later
  • iMac Pro
  • Mac Pro introduced in 2013 or later

For the complete list, follow Apple’s official list on compatible computers with macOS Big Sur.

If upgrading from macOS Sierra or later, macOS Big Sur requires 35.5GB of available storage to upgrade. If upgrading from an earlier release, macOS Big Sur requires up to 44.5GB of available storage.

Apple

In case you are new to macOS, or doesn’t know how to check which macOS and how much space your computer has, follow the steps below to know.

Check which macOS computer has

  • Click on the Apple icon on the top left corner
  • Select “About This Mac
You will see the macOS name on the Window that comes up.
about this mac

Check how much free space Mac has

  • Open “About This Mac” through the above steps
  • Go to “Storage“, available on the parent tabs
You will see how much space your Mac has consumed and how much is left.

2. Know before you upgrade macOS

It’s recommended to take care of the following points before you upgrade your Mac to macOS Big Sur or any future upgrades.  

Take a Backup

Taking a backup of your Mac is always a good idea whether or not you are upgrading your computer to a newer macOS. Several ways are available to take a backup of your Mac. Such as Time machine backup, Cloud backup, Third-party apps, and an External disk.  

Internet connection

You will need a reliable and unrestricted internet connection to download macOS Big Sur, it will download a huge number of files, so your internet should have at least 50GB of data available or an unlimited plan is recommended.  

Power connection

It is required to have your Mac connected to the AC Power for the macOS upgrade, don’t disconnect the Power till the upgrade completes.

3. Download macOS Big Sur

Once you have covered all the points from the second step, let’s go to download macOS Big Sur, and continue with the installation.

  • Go to About this Mac, using this step
  • Click on “Software Update”, and the Software Update window comes up
macOS Software update

If the macOS Big Sur update is available for your Mac, you will see it, with the expected size to download.

  • Click on Upgrade Now, and the macOS Big Sur starts downloading

3. Installing macOS Big Sur

Here we will see how to continue with the installation of macOS Big Sur, you will see a Continue screen when the download is complete.

  • Click on Continue
macOS Big Sur installation screenshot
  • Agree to the Terms of the software license agreement
  • Select the appropriate Hard Disk on the next screen, and Continue. If there’s only one Hard Disk just click continue

macOS Big Sur installation will now start on the selected Hard Disk if it has enough space. It could take around 15 to 40 minutes to complete the installation.

Once the installation is complete, Mac would prompt you to close all other applications

  • Click on the “Close Other Applications” button
  • Now click the Restart option

Once the Mac reboots, you will find your Mac has been updated to the Big Sur.

We hope this article helped you, and you have a clear picture of “How to upgrade your Mac to macOS Big Sur.

If you liked this article, then please share it on your social networks and subscribe to our YouTube Channel for video tutorials. You can also find us on Twitter and Facebook.

Find more support articles here.
Find Apple specific support articles here.

Upgrade Your Windows 10 Computer to The Most Recent Version

Upgrade Your Windows 10 Computer to The Most Recent Version

Looking to upgrade to Windows 10’s most recent version, released by Microsoft?
In this article, you will know how you can do that in detail.

Windows 10 is still the most popular and most secure operating system by Microsoft and is available as a free upgrade for you, if you are running at least Windows 7 SP1.
Know more about the Windows 10 upgrade path and the minimum system requirement.

Microsoft releases version upgrade or feature update twice a year, that adds new features and functionality to Windows 10.
The latest version upgrade to Windows 10 is 20H2, which was released on October 20, 2020.

Upgrading the computer to the latest version of Windows 10 enhances the features and security, and also fixes issues and bugs.

Microsoft releases version upgrade or feature update twice a year, that adds new features and functionality to Windows 10.
The latest version upgrade to Windows 10 is 20H2, which was released on October 20, 2020.

Upgrading the computer to the latest version of Windows 10 enhances the features and security, and also fixes issues and bugs.

Note
We don’t recommend you to upgrade Windows 10 to the latest version as soon as it’s made available.
Wait for at least a month, to monitor if there is any known issue with the released version and if it’s all working smoothly continue with the Windows 10 version upgrade.

You can upgrade the version using, Windows 10 updates, Windows 10 update assistant, and Windows 10 media creation tool.

1. Upgrade through Windows updates

If there is a version or feature upgrade available for your PC, it will be made available to Windows updates. So the first and foremost you should be checking Windows 10 updates section to go for the next version upgrade.

Check Windows 10 updates

  • Go to Windows Start Menu  > Settings > Update & Security

If you haven’t selected the feature update option from optional updates, you will see the next version upgrade notification right there.
If you see that, go with Download and install.

windows 10 feature updates

Note
To install the next feature update automatically, you need to select “Feature update to Windows 10″ from Optional updates.

2. Windows 10 update assistant

In case you don’t receive any feature update through Windows 10 updates, and you know that Microsoft has released a new version update that you want to go with, you could use Windows 10 update assistant to fetch the next version update.

Download Windows 10 update assistant from its official site here.

  • Open the downloaded Windows 10 update assistant
  • Allow the “User account control” prompt
  • Click on Update Now
  • It will check if the hardware is compatible, and the PC has enough space, click Next
  • Now it’s downloading the required files to perform the feature update, once complete, the installation will start
Windows 10 update assistant

Once the installation is done, you will have the latest version of Windows 10 installed.
Check Windows 10 version.

It is highly recommended to check the known issues with the Windows 10 version release, so your machine is safe and sound.

3. Windows 10 Media creation tool

Windows 10 media creation tool has its own benefits. You could download a .iso image of Windows 10, and create a bootable Windows 10 USB, or upgrade to the latest feature update. 

Windows 10 media creation tool

4. Available Windows 10 feature update

As you now know, Microsoft releases Windows 10 feature update twice a year, to check if there is any newer version available to download go to this link.

You could also run Windows 10 update assistant to automatically check if there is a new version available.

5. Check Windows 10 version

You must be wondering how to know which version of Windows 10 my PC has.

Here’s how to find the Windows 10 version on the local machine.

  • Click on the Start menu , start typing “winver” without quotes
  • Open the “winver Run Command”, the search result
  • In the “About Windows” screen, the second line will show you the version number

Alternatively, you can click on the button below to go to the “Windows specifications” information in Windows 10 settings, and below Edition, you will find version information.

Windows 10 version

Still, need help?     Click to Chat

We hope this article helped you in updating your PC to the latest Windows 10 feature update.
If it didn’t work out for you, you could talk to an expert from Techoxin for the computer repair.

You may also want to see 5 awesome Windows 10 tips & tricks to boost your productivity.

If you liked this article, then please share it on your social networks and subscribe to our YouTube Channel for video tutorials. You can also find us on Twitter and Facebook.

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